This Refund Policy explains our policy regarding refunds for subscription fees made through the GeoTravel Service. Please read this policy carefully to understand your rights.
14-Day Refund Policy
You may request a full refund within 14 days of your initial purchase. After 14 days from your purchase date, refunds will not be available.
Refunds are processed to the original payment method used for the purchase.
How to Request a Refund
To request a refund within the 14-day period, please contact our support team:
- Email: support@geotravel.ai
- Include your account email address and purchase date
Refund Processing Time
Refunds are processed within 5-10 business days. Depending on your payment provider, it may take an additional 3-5 business days for the refund to appear in your account.
Subscription Cancellation
You may cancel your subscription at any time through your Account settings page or by contacting our support team at support@geotravel.ai.
When you cancel, your subscription will not automatically renew at the end of your current billing period, and you will continue to have access to the Service until the end of your current paid period.
Contact Us
If you have any questions about this Refund Policy, please contact us:
Email: support@geotravel.ai
Our support team is available Monday through Friday, 9:00 AM to 5:00 PM EST.